Frequently Asked Questions
Everything you need to know about your AYM Studio order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be unworn, in original packaging, and with all tags attached to be eligible for a refund.
How do I find the right size?
Each product page features a detailed size guide. Our garments are designed for a close fit; if you are between sizes, we generally recommend sizing up for comfort.
Are your garments sustainably made?
Yes, we prioritize ethical production and use high-quality, long-lasting materials. Many of our pieces are made-to-order in our own studio to minimize waste.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.